building business solutions for skype

PMCCS (Enterprise Edition) Features

License Comparison

*Standard Plus

*Professional Plus

Fee(One-off Licence)

$350

Buy

$650

Buy

Agents/Operators

Unlimited

Voicemail Boxes/Extensions

Up to 5

Up to 500

Call Personalization

N/A

Available

Call Conference (Unlimited participants)

N/A

Available

Concurrent Calls/Lines

Up to 30

Other features

Equivalent

Support

One year free Email / Skype / Telephone support

Upgrades

Free Upgrades

Download

Free download

General Features

Handles up to 30 simultaneous Skype or SkypeIn lines

Visual Call-Flow Menu Builder

Free lifetime upgrades

Interactive Voice Response Features

Automated Attendant

Music/information on hold

Hours of Bussiness

Company Directory (Dial-By-Name)

Multilingual Voice Prompts

Call Recording

Call Logging

Extension Transfer Features

Automatic Call Distribution (ACD)

Skype Extension

Phone Extension

Ring Group Agents

Skills-based Call Routing

Call Queueing

Internal Call Transfers between Agents/Staff Members

Voicemail Features

Personalized Voicemail Inboxes and Greetings

Remote Access Voicemail

Remote Change Voicemail Greeting

Voicemail to Email

SMS Notification for Voicemail

Agent Assistant Utility

Easy Call Transfer

Presence

Call monitoring

Queue monitoring

Direct dial out

Outbound Call Center Features

Shared Outbound Dialing

Advanced Features (Only supported in Professional Plus license)

Call Personalization

Call Conference

Call Center for Skype

Call Recorder for Skype

Solutions

See a video demo